My Snapchat was locked and someone took my username

Short answer: A locked Snapchat account usually keeps its username. If another account now uses it, check whether yours was deleted. Follow Snapchat Support's unlock steps first, then report the new account only if it poses as you.

By the Usernm team · Published 30 October 2026 · Last updated 30 October 2026

Rather have us handle it? Message us on WhatsApp

Do this now

Read the lock message.
Follow Snapchat Support's steps for a locked account.
Screenshot the new account.
Report it for impersonation if it copies you.

What to write

"My account [username] was locked on [date]. An account now uses my name and photos."

Deadlines to know

Snapchat says a deleted account is deactivated for 30 days before deletion.

What to avoid

Creating new accounts while locked.

Official sources

Platforms change their help pages and forms often. Follow the wording on your own screen and the current Help Center. Usernm is an independent service and is not affiliated with Meta or any platform named on this site.

YOUR QUESTIONS

Frequently asked questions

Is my name freed while locked?

Not while the account exists.

Can I report the new account?

If it poses as you.

Where can I read more?

See Snapchat username impersonating you.

Want it handled for you?

Send the username on WhatsApp or email. You hear whether it looks workable. See the refund policy on the pricing page.

Message us on WhatsApp Email us