How do I ask X for a username using my trademark?

Do this now

1. Get your registration record.
2. Copy the link to the account using your mark.
3. Open X's trademark report form.
4. Fill in the owner details as the registration shows.
5. Describe the confusion in two lines.
6. Keep the reply email.

What to write

"I own the registered mark [MARK], [office] [number], for [goods]. @[name] uses it as its username and confuses our customers."

Deadlines to know

• No published response time.

What to avoid

• Filing without a registration.
• Reporting accounts that use a common word in its normal sense.