Before completion
- List every account, username and the email and phone each is tied to.
- Write the handover into the agreement.
- Move the login email and phone to the buyer's control.
- Turn on two-factor authentication under the buyer's devices.
If access was not handed over
- Ask in writing, quoting the agreement.
- Keep copies of every reply.
- If the account now poses as the business, report it for impersonation.
If the brand name changes
Change the usernames once, on all three platforms, close together. See username for a rebrand.
Official sources
- Instagram: report an impersonation account
- TikTok Support: report an impersonation account
- Snapchat Support: report an account from Search
Platforms change their help pages and forms often. Follow the wording on your own screen and the current Help Center. Usernm is an independent service and is not affiliated with Meta or any platform named on this site.