usernm.

My X account was hacked and the username changed

Short answer: Reset your password from the login screen first. If the email was changed, look for X's security email about it and use X's hacked account help in its Help Center. Once you are in, take back your username if it is free, turn on two-factor and remove apps you do not know.

By the Usernm team · Published · Last updated

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Do this now

  1. Reset the password from the login screen.
  2. Search your inbox for X's email about an email change.
  3. Use the hacked account form in X's Help Center if you cannot get in.
  4. Turn on two-factor authentication.
  5. Remove connected apps you do not know.
  6. Try your old username in Settings.

What to write

"My account was accessed on [date]. The username changed from @[old] to @[new], and the email was changed."

Deadlines to know

What to avoid

YOUR QUESTIONS

Frequently asked questions

Can I get my old name back?

If it is still free, yes.

What if another account has it?

Report it if it poses as you.

Where can I read more?

See secure your username.

Want it handled for you?

Send the username on WhatsApp or email. You hear whether it looks workable. See the refund policy on the pricing page.

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